Do You Ship Worldwide?
Yes, we ship worldwide. If you do not see your country listed during check out, please contact us at: [email protected] and we will work out shipping.
When Will I Receive My Item?
-we usually ship within a week after payment is made.
-for pre-order releases, please refer to the delivery period stated at the product info page.
-delivery times will vary depending on your location. You will get an email from us when your order ships, with tracking number.
General Shipping Info
-Malaysia shipping via POSLAJU, 3-5 working days.
-international shipping via SF Express, 14-20 working days.
-our international shipping charges do not include the destination country's duty, or customs fees. As a buyer, it is your responsibility to be aware of your country's taxes & duties.
Can I Get A Refund/Exchange?
-all sales are final. After checkout, there are no returns or exchanges.
-please note that there will be NO refund for any damage or lost item due to shipping issue. To protect the parcel during shipping, we use a sturdy cardboard box and securely seal the box with strong packing tape along all seams and edges.
-It is out of our control after the item is out of the country. We provide tracking number as proof of shipment.
-If you can not accept this term, please do not place an order. Thank you for your understanding.
Customer Privacy
-information you provide to the store through ordering process will only be used to keep you up to date with your order's progress & to contact you if there are any issues.
-we will never , ever sell information to third party.
Other Question?
please contact us at: [email protected]